Privacy Policy in Bangladesh
The Privacy Policy explains how JeetBuzz handles personal data when users interact with its website and services. Clients agree with it by registering, placing bets, and transferring funds. Punters may stop using the website at any time, but the company may still need to keep some personal information for legal reasons.
The policy may be updated from time to time. Changes will be posted on the website, and users are encouraged to review it regularly.
Who Controls the Data
JeetBuzz controls the collected information along with its subsidiaries and affiliates. They decide how personal details are collected and used. Clients may contact the Data Protection Officer at [email protected] for questions and concerns.
Information Collected
Personal data is collected when users register an account, use the website, share details, and contact customer support. Gathered information includes:
- Username, full name, email, and phone number;
- Payment details;
- Billing and residential address;
- Identification document information;
- Transaction history and website preferences;
- Any other details provided to the company.
This information is used for account access, billing, and protection of minors. It is only shared as explained in the policy. Users can update the details by contacting customer support.
Telephone Calls
Calls to and from the company’s Customer Contact Centre may be recorded for training, security, and query resolution.
Social Features
If users join social features that the company provides (such as chat rooms), JeetBuzz may process and store related data.
Non-personal Information
The site collects non-identifiable information such as IP address, date and time of access, pages visited, crash reports, and language settings. This is used to improve services.
Cookies
Cookies are used to make the website efficient and improve user experience. More details are available in the Cookie Policy.
Information Usage
Personal data is used in the following ways:
- To provide services. This includes account setup, bets, gaming, and customer support.
- To monitor website performance. This is done through cookies and traffic analysis.
- To meet legal obligations. This includes fraud checks and responsible gambling.
- For marketing. This involves sending promo offers if users give consent.
If clients do not want data used for services, they must close their account.
User Rights
Clients of JeetBuzz have the following rights when betting on the platform:
- Right to rectification. Punters can correct invalid personal data. Some updates can be made via the account, others by contacting the customer support team.
- Right to access. Users can request a copy of their personal data by email or live chat. Proof of identity is required. Requests are usually processed within one month. Complex requests may take longer and could involve an administration fee.
- Right to erasure. Clients can ask for their data to be deleted, but this only applies in specific cases. Details cannot be erased if they are needed for legal, regulatory, or research purposes, or for dealing with legal claims.
Sharing Information
Personal data may be shared:
- To meet legal requirements;
- To enforce company claims;
- If cheating, fraud, or manipulation is suspected;
- For responsible gambling research (data is anonymized).
Security
All details are stored in SSL-encrypted, password-protected databases. The company requires its partners and affiliates to use strong security measures as well.
Data may be transferred outside of the user’s country. JeetBuzz ensures it is handled securely by implementing:
- Binding corporate rules;
- Model contracts;
- Privacy shields.